Is this dishwasher safe?
Yup! Made of food-grade PP, it’s dishwasher safe. It can be hand washed too of course.
Last updated: June 20, 2023 08:41
What colours are available?
The grey body is the same on all, but the grips are where we add the pop of colour. You can order: - Blue - Green - Red - Purple - Grey
Last updated: June 20, 2023 08:41
What if I only want the reusable food covers?
We’ll be selling these individually in our post-campaign survey - at a discount of course.
If you only want those, back the campaign at £1/$1/€1 and you’ll get access to the discounted 4pk Reusable Food Covers once the campaign ends!
Last updated: June 20, 2023 08:44
What if I want to add extras?
We’ve had some pick/pack confusion in the past mixing “Kickstarter-addons” and “Backerkit-Addons” - so we have decided to only offer them during the post-campaign survey to make sure everyone gets exactly what they ordered!
Once the campaign ends you’ll be sent an address survey link - and there will be an option to pick up extra items at discounted prices. We’ll include additional Expanding Colanders, SIFTR nesting can-colanders and 4pk Reusable Food Covers.
Last updated: June 20, 2023 08:44
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.